Terms and Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Masks are required to be worn during the duration of the time in our office. If you are unable or unwilling to wear a mask you will not be permitted to get a massage in our office at this time. If you have traveled out of the country or to an area with a high rate of infection within the last 2 weeks we ask that you wait to book a massage until 2 weeks after your return to the area. If you have been ill or had a temperature of 100*F or higher we ask that you wait 2 weeks after you recover to book a massage.